Service Reviews For Sport Clips Haircuts of Midwest City

Signed in about 54 minutes till me as first available. Five first available customers in front of me. Stylist called out xxxxx no response, calls out next first available and another no response. Third call you out was successful. So I should be third first available now. Stylist calls for next with no answer. Guy in front of me goes. I’m next right? Wrong, the three no shows come in and I’m bumped. Seriously if you sign up on line and miss your spot you should be put at the end of the list.

I signed in online with a wait time of 45 minutes. Got to the store 30 minuutes before expected time and signed in. 40 minutes later the stylist Jordan called in another client and said it would be another 40 minutes. Or the other girl could cut my hair. I said thats fine. The other girl never asked me to come back for a haircut. She just played on her cell phone for about 15 minutes. Then i left. So after years of using sport clips, i will find another business to cut my hair.

I would give a higher rating for the service and haircut if it were not for the last two cuts i received. I have a bad cowlick and after the last to times i had a cut the cowlick was unmanageable. I also do not like having to sign in myself, (a new system i asum was installed because of complaints.) I would rather do it the old way and have the stylist be responsible for keeping track of customer order. Surely the store manager can be held responsible if this is not done and can terminate the people responsible for the non compliance. It's all about Management. If the store manager is also the franchise owner then it is Sport Clips responsibility to terminate the franchise. For the most part over the years i have going to this franchise, the cuts have been alright (not real good and not bad) and occasionally pretty darn good. I normally get the double MVP and am normally pleased enough to tip.